Frequently Asked Questions
What is Cyclescheme?
Cyclescheme is a way to pay for your new bike through a monthly salary sacrifice. The payments are taken
from your gross salary which means you don’t pay any interest fees and you reduce the amount of Income Tax
National Insurance you pay.
How does the scheme work?
With Cyclescheme, you save 25-39% on your new bike through tax efficient payments. Once you’ve checked your
is signed up to Cyclescheme, you can go ahead and ask us for a quote or place an order if you’ve already got
How much can I spend?
Most employers choose not to set a Cyclescheme order limit. This means you can get the exact bike or e-bike
accessories you need to cycle commute. Visit cyclescheme.co.uk, select ‘I’m an employee’ and enter your
name to see your limit.
Can I add my own funds to the transaction?
No, you can’t add your own money when paying with Cyclescheme as per the Cycle to Work scheme guidance.
What happens with returns?
See our returns policy here.
How long does it take for my Certificate to be approved?
Once you have applied for your Certificate, the process typically takes between 3-14 days, depending on how
your employer processes your application. If you have an application in place, you can check the status via
Cyclescheme login here
How often can I apply for a Cyclescheme Certificate?
The standard period for a Cyclescheme Certificate is 12 months. Some employers do offer 6, 18 and 24 month
You will ultimately need to check with your employer.